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Product Code: 1572

Price: $9.95

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* Training Acknowledgement:

I am accessing this resource in connection with my role within a life affirming (pro-life) Pregnancy Help Organization. I understand that this resource is intended for a pro-life audience and is considered off the record. Additionally, I understand that my registration may be subject to cancellation (with a full refund of any fees paid) by Heartbeat International at any time and for any reason. I understand that all media inquiries should be directed to: media@heartbeatinternational.org

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If you are ordering this subscription for a member of your staff or team, please specify an email address for each subscription and allow 1-2 days for processing. Please indicate "self" if you are ordering this subscription for yourself. 

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What happens behind the scenes shapes what happens in the client experience. From communication and documentation to workflows and follow-up, healthy systems can reduce frustration, improve efficiency, and help your team deliver consistent, compassionate care. In this practical session, discover how strengthening your organization’s internal processes can create a better experience for clients, volunteers, and staff—and free your team to spend less time navigating broken systems and more time building relationships and providing life-changing ministry.

Presented by Jessica Prol Smith and Abbey Bongiorno