Option Line Turns 21!

In the BeginningHappy Birthday Option Line

Established in 2003 and celebrating 21 years of life-saving help, Option Line is the only fully-staffed, bilingual, 24/7, pro-life contact center in the U.S. Since we first answered the call, we’ve served more than 7 million people who are desperate for answers in an unexpected pregnancy. Our primary goal through Option Line is to encourage and empower those who reach out to us by offering trustworthy guidance through personalized care. We accomplish this goal by communicating directly with over 1,000 men and women each day at our contact center via phone, live chat, texting, and email.

Option Line Plus

In the age of at-home abortion, pregnancy help must be available to clients the moment they reach out. Upon recognizing the invaluable impact education from a medical professional can have on women making such choices, they began a careful process of testing the addition of nurses to their team more than two years ago. The protocol for Option Line Plus was developed by leaders from our own Medical Impact team at Heartbeat International, who have experience in pregnancy help centers—their expertise and understanding of your work informs every aspect of this project.

OL Process


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Affiliates, watch an Option Line Call Connections video from one of our consultants who shared a recent call that changed her (and her callers') life.

Reviews Speak for Themselves

Read some responses to post-chat surveys from our contacts:

"Dalia* was very kind and helped calm some of my nerves about my situation."

"I really needed to know the facts and this is the first person to explain things to me clearly! THANK YOU!!!"

"Athena* was amazing she really helped me see what I need to do and what’s the best option for me."

"Rose* answered everything I wanted to know! I was so scared, but Rose* changed my mind on things!!!"

"Ashley* was lovely to chat to. Helped me to not feel so worried."

"This site is extremely helpful it put my mind at ease and Ana* was such a nice women she answered my questions right away."

"I`ve been on other sites and they charge you for an answer which [Option Line doesn’t] and is very understanding if someone is not used to this or has difficulties/disabilities."