Heartbeat's cornerstone staff and volunteer training, The LOVE Approach, in a convenient on demand training!
This 4 hour training walks paid and volunteer staff through the first three portions of the manual, Foundational Principles, The Four Steps of the LOVE Approach, and Legal Principles. The online training does not cover everything in the LOVE Approach manual. A copy of the manual is encouraged, but not required.
Course published in 2026