Order Policy

Return Policy:

Please notify Heartbeat International if you receive resources in a damaged or incomplete condition. Heartbeat will exchange a damaged product for a new one if the damaged item(s) is returned within 30 days (20 regular business days) of receipt and is accompanied by a specific explanation of the damage. Likewise, Heartbeat will happily complete any order shipped incorrectly if notified in writing within 30 days (20 regular business days) of receipt accompanied by a specific explanation of the missing item(s).
Notify Heartbeat immediately upon receipt of a damaged or incomplete product that appears to be a result of shipping. Directions for returning products damaged during shipping may vary depending on carrier. Method of payment may require additional transaction fees. *All other sales are final.*

Terms of Use

Heartbeat International’s manuals and resources are designed for general informational purposes and should not be relied upon as a substitute for the direct counsel of an attorney, professional counselor, or medical professional. They are not intended to replace the advice of a licensed medical doctor, therapist, counselor, psychiatrist, psychologist, or attorney. Heartbeat International is not responsible or liable for any claim, loss, or damage, of any kind, directly or indirectly resulting from the use of its manuals/resources and expressly disclaims all express or implied representations or warranties about the information, accuracy, relevance, timeliness, completeness, or appropriateness for any particular purpose of any kind, including without limitation any implied warranties of merchantability or fitness for a particular purpose. All information provided by Heartbeat International is made available “as is.” In no event shall Heartbeat International be liable for any direct, indirect, special, punitive, incidental,exemplary, contractual, or consequential damages, or any damages whatsoever of any kind, resulting from any loss.

Shipping Policy

Heartbeat International bases shipping prices on actual shipping costs associated with our current shipping carrier.  Should you choose to expedite an order, increased fees may apply.

Updates to Terms

Heartbeat International may modify the terms and conditions of use agreement at any time, and from time to time, and such modifications shall be effective immediately upon posting of the modified agreement.


If any provisions of these Terms and Conditions of Use are found void, unenforceable or unlawful, it does not and will not serve to invalidate any other provisions in the terms and Conditions of Use. All other provisions will remain valid, in full force and effect.

Governing Law

These Terms and Conditions of Use shall be construed, interpreted and performed exclusively according to the, excluding conflict of law rules, of the State of Ohio, United States of America. Any legal action with respect to any transaction must be commenced within one year after the cause of action has arisen.


Should you have any questions or concerns regarding Heartbeat International's Terms and Conditions of Use, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..