Frequently Asked Questions
Heartbeat International8405 Pulsar Place, Ste. 100Columbus, OH 43240-4043
Effective October 31, 2025: Mail will be forwarded from Pueblo for a short time. Please use the Columbus address above.
Heartbeat International's tax ID or EIN number is 23-7335592.
To update credit card or ACH info, call 1-888-550-7577 (M-F, 9AM-5PM ET).
Receipts are distributed by Jan 31st. Contact partners@hbi.life for requests.
Visit our Financial Accountability page.