Welcome Guest Log in

Heartbeat Services Logo

Home   |   Contact Us   |   Pregnant?   |   Donate   |   Worldwide Directory

2017 Heartbeat International Annual Conference
Chicago | April 19-21, 2017


Hyatt Regency O'Hare | 9300 Bryn Mawr Ave.| Rosemont, IL 60018

Exhibitors | Brochure | Workshops | Keynotes | In-Depth Days | Hotel Reservations

register now button blue i4


YOU, of course, along with over 1,100 of your closest friends in the pregnancy help community. It's Heartbeat International's 46th Annual Conference, and we have In-Depth Day offerings and tracks for everyone involved in a life-affirming effort:

  • Volunteers
  • Board Members
  • Executive Directors
  • Client Services Personnel
  • Development Officers
  • Nurses
  • Ultrasound Technicians
  • Doctors/Medical Directors
  • Housing Professionals


Over 90 learning opportunities, including 90 workshops in 15 tracks, plus inspiring keynotes, three days' worth of networking experience and a chance to make the most of your time with over 50 exhibiting organizations. 

You can check out our KeynotesWorkshops, and In-Depth Days below or click here to download the brochure!


Heartbeat International's Annual Conference kicks off with an In-Depth Day the morning of April 18, followed by the official launch of our Conference the evening of April 19. Our Conference then runs all day April 20 and 21, before wrapping up with our closing banquet the evening of the 21st. 

Schedule at a Glance (Subject to Change)

Monday, April 17
5-7pm - Registration for Pre-Conference In-Depth Day

Tuesday, April 18
Pre-Conference In Depth Day (paid registration is separate)
8:00am - Registration
9:00 to 5:00pm - In Depth Day training
12:00pm - Lunch & Keynote
5:00 to 7:00pm - Annual Conference Attendee Registration Opens

Wednesday, April 19
8:30am - Registration and Exhibit Hall Open
12:00pm - Conference Opening Lunch & Keynote
Workshop Session A
Workshop Session B
5:30pm - Dinner & Keynote

Thursday, April 20
Workshop Session C
10:30am - Morning Session & Keynote
12:00pm - Break, Prayer Time & Receptions

Friday, April 21
8:30am - Morning Session & Keynote
Workshop Session D
12:00pm - Lunch & Keynote
Workshop Session E
Workshop Session F
6:00pm - Closing Banquet (Dinner & Keynote)


Taking place at the Hyatt Regency O'Hare (9300 Bryn Mawr Ave., Rosemont, IL 60018), it's the first time a major life-affirming conference has been held in Chicago since Heartbeat International last paid a visit to the Windy City in 2005.

Click here to book your room online now or call (847) 696-1234!

If calling, be certain to tell the reservations representative that you are part of the Heartbeat International group to receive our discounted room rate of just $154(+taxes)/night (for single & double occupancy)! Group rate available until April 24, 2017 ~ subject to availability.


Maximize your ministry by taking advantage of this unmatched opportunity to rub shoulders with fellow life-savers from all around the world. Heartbeat International's strength is truly in our network of on-the-ground men and women just like you in over 2,000 locations worldwide, and that's just who you'll hear from at our Annual Conference. Plus, you'll benefit from our rich selection of well-known keynote speakers who will inspire and encourage you in your mission to bring a culture of life to your community.

register now button blue i4

  Early Bird Pricing
ends March 8
Regular Pricing
March 9 - March31
Late Pricing 
after March 31
In-Depth Day Only $145 $155 $165
2017 Annual Conference $419 $519 $619
Conference Bundle $514 $614 $714



We are glad to welcome Keynote speakers for the 2017 Heartbeat International Annual Conference, who are key leaders in the pregnancy help movement, as well as prolife leaders from around the United States.

Anita Renfroe 

Anita Renfroe Photo WebRenfroe has been a featured comedian on ABC's "Good Morning America" and has filmed a sitcom pilot for Sony/ABC co-starring Ryan Stiles and the late Dixie Carter. In addition to "Good Morning America," Renfroe's talent writing online term papers has been embraced by such top media outlets as "Dr. Phil," CBS's "The Early Show," Fox News Channel's "Fox & Friends," XM Satellite Radio Network's "Oprah & Friends," "Inside Edition," The Gospel Music Channel, Nickelodean's "Mom's Night Out," and others. Anita tours with her own comedy concerts and inspirational women's conferences where she routinely packs out venues across the United States.

Renfroe and her husband, John, live in Atlanta with their spoiled dogs, Maggie and Chipper. They have three adult children and five amazing grand babies!

The Benham Brothers 

Benham Brothers Photo WebTwin brothers David and Jason Benham are former professional baseball players, bestselling authors, speakers, and nationally acclaimed entrepreneurs. Their rapid rise to success earned them a reality show with HGTV set to air in the Fall of 2014 - yet the show was abruptly cancelled because of their commitment to Biblical values. The brothers immediately found themselves in the midst of a cultural firestorm, yet they decided not to back down. Appearing on CNN, Fox News, ABC’s Nightline & Good Morning America, the Benham’s continue to stand up for what they believe and encourage others to do the same! Since their show was cancelled, over 51 million tweets about their story have been delivered to Twitter streams. The brothers are both happily married with a combined nine children and live in Charlotte, N.C.

Cal Thomas 

Cal Thomas PhotoWith a twice-weekly column appearing in hundreds of newspapers, Cal Thomas is one of the most widely read and one of the most highly regarded voices on the American political scene. He is a Fox News contributor, and also a member of USA Today’s Board of Contributors.

Thomas has worked for NBC News in Washington, D.C. and hosted his own program on CBNC that was nominated for a Cable ACE Award in 1995. In 2011, Thomas received the William F. Buckley, Jr. Award for Media Excellence from the Media Research Center.

He and his wife, Ray, have four adult children and 11 grandchildren. They reside in the Washington, D.C., area

Ryan Bomberger 

Ryan Bomberger Color PhotoRyan Bomberger is an Emmy® Award-winning creative professional, citizen journalist and co-founder of TheRadianceFoundation.org. Ryan has a rather unique perspective of the innate nature of purpose. His biological mother was raped, yet courageously gave him life. Ryan was one of 10 children, who were adopted into a multi-racial family of 15. Today, as an adoptee and adoptive father, he enjoys illuminating the intrinsic worth we all possess.

He and his wife, Bethany, founded The Radiance Foundation to extensively research and creatively present social issues in the context of individual Purpose. He is a sought after international public speaker, addressing tens of thousands each year in diverse audiences here and abroad.

Anne Pierson 

Anne Pierson Photo WebAnne Pierson touches the heart of her audiences while inspiring them to follow God’s call in their lives with passion and faithful commitment.

She and her late husband, Jimmy, founded House of His Creation, a home for pregnant women and they personally lived with over 200 young women. She still has active contact with over 100 of them. Anne is the Director of Ministry Services at Loving and Caring, Inc., whose mission is to provide resources, training, and encouragement to life-affirming people and ministries.

Anne is the author of the My Baby and Me Workbook series, which has offered hope and direction to over 450,000 young women and men.

Dr. William Lile, D.O. 

Dr Lile Photo WebDr. William Lile, D.O., “The ProLifeDoc”, is Board Certified in Obstetrics and Gynecology. He is licensed to practice medicine in both Florida and Alabama. He has been an instructor for both the University of Florida and Florida State University, OB/GYN residency programs. He is the former chairman of the department of Obstetrics and Gynecology at Sacred Heart Hospital in Pensacola, Florida, and has an active practice in Pensacola. In 1999, Dr. Lile took over the practice of a physician that had been the largest provider of abortion services in the Florida panhandle for decades.

After touring the surgical suite in the abortionist’s office for the first time, Dr. Lile was called to dedicate his life to stopping abortion, which led to his founding of ProLifeDoc.org.

Jill Stanek, In-Depth Day Speaker 

Jill Stanek Photo WebWhen it would have been easier to look the other way, Jill Stanek’s commitment to Christ led her to risk her job, reputation, and friendships to stop the terrible practices of abortion and infanticide. Jill was a registered nurse in the Labor & Delivery Department at Christ Hospital in Oak Lawn, Illinois. She discovered not only were abortions being committed there, but babies were being left alive to die without medical care.

When hospital leaders said that they would not stop, Jill went public and has become a national figure in the effort to protect both born and pre-born infants.


The 2017 Heartbeat International Annual Conference offers a rich lineup of workshops, with a total of 90 workshops organized in 15 distinct tracks. Two tracks (Medical Advancement and Ultrasound Advancement) were tailored for nurses and medical professionals in the pregnancy help community, and offered Continuing Education Nursing Contact Hours provided through Heartbeat International. Six additional workshops are marked with * and are also available for Continuing Education Nursing Contact Hours. Provider approved by the California Board of Registered Nursing, Provider Number CEP 16061 for 1 contact hour each workshop. All courses are eligible for Life-Affirming Specialist credit hours.

Advancing Leaders

Whether you've been a pregnancy help leader for 20 years or 20 minutes, Advancing Leaders is designed to give you the tools you need to walk out the door the best leader you can be.

Catholics and Evangelicals Working Together

Jor-El Godsey, LAS


Our Leadership: Faith-Led or Fear-Driven?

Sol Pitchon, MA


Church Presentations that Get Results

Marc Newman, Ph.D.


Recognizing and Leading from Your Strengths

Shawn Stevenson, M. Div.


When the Board and ED Don't See Eye-to-Eye

Shara Pierce, LAS


What Every New Director Needs to Know

Callie Cowan, J.D.


Board Business

Designed for board members and primary leaders who govern and guide, Board Business will challenge both veterans and novices alike.

When Your Dream Neeeds Direction

Joe Baker


Strategic Planning from Start to Finish

Vivian Koob, M.Ed.


The Top Reason Why Most Boards Fail. . . And How You Can Avoid It

Rev. Mike Williams


How to Plan a Whole Year in a Weekend Retreat

Rev. Robert (Bob) Foust, Th.M.


What to Watch for When Two Missions Merge into One

Kelly Rozanski


Pitching Your Life-Saving Mission to Lawmakers

Danielle White, J.D.


Client Culture

Establishing a positive culture of life is a challenge, especially with clients. Help them develop that life-affirming culture.

Touching, Teaching & Transforming Clients

Rev. Andy Merritt


Is Adoption Right for Baby and Me?

Kristin Meyer, LMSW


Soul Care for Every Client

Sara Nass


6 Things You Need to Know About Fetal Development and Abortion Procedures*

Provider approved by the California Board of Registered Nursing, Provider Number 16061 for 1 contact hour.

Dr. William Lile, D.O., OB-GYN


Crossing Cultural Barriers to Reach the Most Abortion-Vulnerable

Kim Warburton, LAS


How to Extend the Call to Christ in a Pregnancy Center

Dan Steiner


Client Interventions

Dealing with clients is no simple task. Increase your awareness and deepen your understanding of your client's behavior, culture, and needs, with Client Intervention.

Answering the Hard Questions About Abortion

Bri Laycock, LAS


Why Not Marriage? Opening a Forgotten Door

Catherine Wood, LAS, SRAS


2 Adoption Myths You Can Confront Today

Rebecca MacDougall, MSW, LCSW


How to Build Families on a Biblical Foundation

Judge Chris Donnelly & Kathy Bozyk


Perinatal Hospice: How You can Help Parents Grieve*

Provider approved by the California Board of Registered Nursing, Provider Number 16061 for 1 contact hour.

Leann Roosa, RN, BSN


Human Trafficking and Forced Abortion

Cindy Collins, BCBT


Client Programs

Looking to start or enhance an initiative at your organization? Look no further than Client Programs.

4 W's of Adding STD/STI Testing

Kathy Gibson


Equipping New Moms with Proven Parenting Tools

Briana Stensrud


Addressing the 5 Core Needs of Every Client

Mary Margaret Gibson & Julie Parton, Ph.D.


How to Make the Most of a Mobile Medical Clinic

Michele Chadwick


Forming a Support Group for Single Moms

Colleen Geisel


How to Make Abortion Unthinkable on Campus

Elizabeth Rahal


Fundraising Dynamics

Fundraising and friend-raising are critical for ministry and mission. Fundraising Dynamics offers essential tips for engaging new donors and increasing long-term support.

What You Can Change to Fundraise Like a Pro

Lori DeVillez


Raising Funds in a (Really) Rural Pregnancy Center

Terri Medlock


Maximizing Your Role as Fundraiser

Debbie Nieport, LAS


Banquet Planning: Meeting, Greeting, Feeding, Pleading

Kirk Walden


How to Convert Donors into Partners

Pat Layton


4 Keys to Planning a Winning Fundraiser

Crystal Velte


Gaining Perspective

Go deeper by discovering how abortion is affecting - and is affected by - the bigger picture of our world in Gaining Perspective.

How Your PHO Can Help Stop Abortion in the Black Community

Angela Minter


Storming the Abortion Stronghold of China: Report and Testimony from the Frontlines

Rev. John Ensor


Every Pixel Counts: How to Design Graphics that Save Lives

Ryan Bomberger, MA


Is Daddy Home? Our Role in Equipping Men for Fatherhood

Gary Freeman


Grieving the Children We Could Not Save

Janet Morana, Ph.D.


One Thing We Must Never Forget: Our Work is Spiritual

Fr. Frank Pavone, M.Div.


Healing Care

How does your organization minister to women and men in need of healing from past experiences of trauma and loss? Sharpen your approach with Healing Care.

Planning a Retreat to Help Siblings Heal from Abortion

Theresa Bonopartis


The Latest Research on PTSD and Abortion*

Provider approved by the California Board of Registered Nursing, Provider Number 16061 for 1 contact hour.

Martha Shuping, M.D.


Speaking the Language of Grief and Loss

Michaelene Fredenburg


How to Help Fathers Heal from Abortion

Scott Miller, D. Min.


A Tale of Two Tamars: From Desolation to Destiny

Daphne Freeman


How Your Next Client Can Change You

Anne Pierson


Housing Helps

Presented by pregnancy help housing experts, Housing Helps highlights the process of extending care beyond the first visit, solidifying a life decision for a lasting impact.

The Building Blocks You Need to Start a Home

Mary Peterson & NMHC Members


Taking Your Housing Program to the Next Level

Annetta Wright, MA


Choppy Waters, Tough Choices in a Maternity Home

Mary Peterson & NMHC Members


What Goals should Your Maternity Home Set?

Katie Montes, MSW


Cultivating Life Together in a Maternity Home

Callie Neff


The 3 Indispensible Elements of Holistic Services

Geries Shaheen, MA, PLPC


Marketing Ministry

Marketing is key in connecting to a community, particularly as you seek to extend your reach to the women and families in your sphere.

A Proactive Guide to Becoming a Client's First Choice

Jordynn Griffith


Becoming the "Big Option" on Campus

Samantha Stokes


How to Reach an Abortion-Minded Client

Melissa Cortez, SRAS


Helping Our Leaders and Partners Heal from Past Abortion

Jill Taylor, M.Ed.


How to Pitch Your Vision in a Friend-Winning Way

Bethany Alfeld & Lauri Anderson


Wading into the Deeper Waters of Google Advertising

Bri Laycock, LAS


Medical Advancement

Gain insight from medical professionals covering a wide range of topics related to your pregnancy help organization while earning nursing contact hours in Medical Advancement.

What Can Go Wrong with RU-486

Provider approved by the California Board of Registered Nursing, Provider Number 16061 for 1 contact hour.

Martha Shuping, M.D.


A Missional Mindset for Sexual Health

Provider approved by the California Board of Registered Nursing, Provider Number 16061 for 1 contact hour.

Karolyn Schrage, RN, BSN


How to Become a Well-Woman Clinic

Angie Thomas, J.D.


Abortion Procedures and Conscience Regulations

Provider approved by the California Board of Registered Nursing, Provider Number 16061 for 1 contact hour.

Anthony Levatino, M.D., J.D., OB-GYN


Do We Really Need a Medical Advisory Board?

Gail Holmes


How Substance Abuse Harms Unborn Children

Provider approved by the California Board of Registered Nursing, Provider Number 16061 for 1 contact hour.

Marilyn Kindig, D.O., FACOG


Sexual Integrity

Reflecting the core of Heartbeat International's Sexual IntegrityTM Program, Sexual Integrity features presentations that reinforce the proper expression of the gift of sexuality.

Discussing Sex and Decision-Making One-On-One*

Provider approved by the California Board of Registered Nursing, Provider Number 16061 for 1 contact hour.

Freda Bush, M.D., FACOG


Promoting Sexual Risk Avoidance in Your Local Schools*

Provider approved by the California Board of Registered Nursing, Provider Number 16061 for 1 contact hour.

Joneen Mackenze, RN, BSN, SRAS


Seeking Virtue After a Negative Pregnancy Test

Leslee Unruh


How Data Can Fuel Sexual Health

Valerie Huber, M.Ed., SRAST


Harnessing Fertility Awareness in the Cause of Life*

Provider approved by the California Board of Registered Nursing, Provider Number 16061 for 1 contact hour.

Anna Migeon and Sarah Murray, M.D.


Spiritual Refreshment 

The heart of our work is spiritual. That's why Spiritual Refreshment addresses the spiritual dynamics pregnancy help leaders like you face every day.

Faith and Obedience in the Path to Effectiveness

Peggy Benicke, LAS


Shifting from "Should" to "Want" in Personal Bible Study

Keith Ferrin, M.Ed.


How God's Faithfulness Fuels Faithfulness of Our Own

Linda Cozadd, MA


A Biblical Prayer Strategy that Yields Results

Kim Olson, LAS


Fearless Faith: Leading with Courage

Lauren Roman


Giving (And Receiving) the Gift of "Presence"

Amy Jones


Staff Stuff 

Leading a staff of any size can be every bit as challenging as reaching and serving a client. Take the next step forward as a leader, or sharpen your existing abilities, with Staff Stuff.

Better Together: How Our Partnerships Can Save Lives from Abortion

Dawn Marie Perez, LAS


How to Overcome "Comparison Fatigue"

Premala Jones, Ph.D.


What Makes a Team Tic, and How to Harness that Power

Tom Lothamer, MA


Your Mission to Your Co-Laborers

Dan Kulp


Stress Busters: What Signs to Look for, and How to Fight Burnout

Gordon Douglas


The What, How and Who of Leading Your Pregnancy Help Organization

Connie Wyatt


Ultrasound Advancement 

Make the most of your ultrasound services and gain nursing contact hours thanks to Ultrasound Advancement.

Ultrasound: A Practical Physics Review

Provider approved by the California Board of Registered Nursing, Provider Number 16061 for 1 contact hour.

Bryan Williams, MHA, RT(R), RDMS, RVT, RDCS


A World-Shifting Window into the Womb

Provider approved by the California Board of Registered Nursing, Provider Number 16061 for 1 contact hour.

Tammy Stearns, RDMS, RVT, RT(R), FSDMS, MS


Taking Care of the Tools You Use

Provider approved by the California Board of Registered Nursing, Provider Number 16061 for 1 contact hour.

David Nye


Ultrasound Scanning as if Life Depends on It

Provider approved by the California Board of Registered Nursing, Provider Number 16061 for 1 contact hour.

Connie Ambrecht, RDMS, CMB


Infection Control for Medical Clinic Ultrasound

Provider approved by the California Board of Registered Nursing, Provider Number 16061 for 1 contact hour.

Kevin Rooker, RT(R), RDMS, RVT


Taking a Closer Look at Ectopic Pregnancy

Provider approved by the California Board of Registered Nursing, Provider Number 16061 for 1 contact hour.

Audrey Stout, RN, RDMS


In-Depth Day (April 18)

The 2017 Annual Conference experience starts with 15 different In-Depth Day opportunities. This exclusive all-day training goes from 9 am to 5 pm with an inspirational keynote at lunch.

Putting Your Mission on the Map Heartbeat International Panel

You’re on a mission from God, but if a client can’t find you, she’s not likely to be helped by you. Likewise, if potential donors can’t find you, their dollar is going to end up somewhere else. Join Heartbeat International’s five-expert panel as they help you down the road to visibility through social media, local search, websites, newsletters and more.

The LOVE Approach Ducia Hamm, LAS & Carrie Beliles, LAS, Heartbeat International

This interactive training is for new volunteers, trainers of new volunteers, and will be a refresher for experienced client services staff. This training in effective and compassionate outreach is used by pregnancy help organizations all over the world. Those in attendance will receive The LOVE ApproachTM Training Manual.

Extending the Invitation to Healing Michaelene Fredenburg, Abortion Changes You 

As a leader, you are in a unique position to bring hope and healing to hurting men and women. This training will broaden your understanding of the personal impact of abortion, explore compassionate communication, and equip you to gently invite hurting individuals to begin the healing process.

Approaching Mental Illness with Compassion and Common Sense Thea Flowers and Vanessa (Figaro) Rock, Good Counsel Homes

Drawing from over 15 years’ experience running a home for mothers with special needs, Vanessa (Figaro) Rock and Thea Flowers of Good Counsel Homes explore practical ways for pregnancy help leader to offer improved services for those with mental health or addiction challenges. You’ll walk away with a better understanding of how to respond to and work with moms who have special mental health needs.

5 Steps to Facing the Media with Confidence Teri Goudie, Goudie Media Services

Every time you speak, you face an army of “citizen reporters.” Suddenly, what is said in the hallway can be instantly put online by a listener. It all matters. The key to personal best is to have a core capability that you can use every day. Goudie has developed an exclusive five step method that turns words into action in two minutes or less. It can be used in presentations, analyst calls, media interviews and social media interaction.

Executive Round Table: Futuring Tim Welsh, PDHC and Jor-El Godsey, Heartbeat International 

Rapid changes are driving a dynamic future PHO’s will have to adapt to. Building on Atlanta’s ERT in 2016, this Roundtable forum will explore “futuring” by examining major trends beyond our normal strategic planning window. Gain perspective on what lies ahead with this fast paced, cutting edge forum that will help you lead your organization in, and into, the future. Executive Roundtable is reserved for executives of organizations ≥ $350K, or are multi-site.

How to Remain Steadfast in the Coming Storm Andy Merritt, Edgewood Baptist Church

Join 2016 Heartbeat International Servant-Leader honoree Rev. Andy Merritt for a look at standing firmly for life in the midst of an increasingly hostile culture. We’ll explore reasons behind the hostility, along with what God desires to teach us through the attacks, and how we should respond in a Christlike manner.

Like Life, Scanning Starts with Understanding Jim Scheffler, RDMS, Innovative Imaging Technology

Beginners can master the basis of ultrasonography, including scanning parameters, anatomy, abnormalities and follow-through with your patients. You’ll also learn how to recognize when something is not right during a scan along the way. This training is provider approved by the California Board of Registered Nursing, Provider Number 16061 for 6 contact hours.

Expanding to STI Services for Today's Client Karolyn Schrage RN BSN, LifeChoices Health Network

STI testing creates access-points for your center - giving you a pro-active response to help prevent unwanted pregnancies and intervene in the lives of men and women who are most abortion-vulnerable. Learn the steps to integrate STI testing and treatment and develop a clinic strategy to be an answer to the sexual health crisis of your community. This training is provider approved by the California Board of Registered Nursing, Provider Number 16061 for 6 contact hours.

How to Court Major Donors Kirk Walden & Cindi Boston, Heartbeat International 

Developing an effective strategy for connecting with major donors combines art, science, and above all--relationships. Join Heartbeat’s Vice President and development expert Cindi Boston and Advancement Specialist Kirk Walden as we explore each of these components, as well as how they fit together to create a recipe for success that builds the life of our ministry and the faith of our donors.

Making the Case for Life  Mike Spencer, Life Training Institute 

Do you ever find yourself struggling for the words to defend your pro-life stance? Mike will equip you to respond to popular "pro-choice" arguments and to expose the logical fallacies of abortion-choice rhetoric without the need for vitriol and angry dialogue.

Abortion-Minded Caller Start to Finish Brad Imler, Ph.D., ACP 

Talking to abortion-minded clients is intimidating. Gather the tools needed to gain confidence as you engage in these conversations about life and death situations.

Violence Against Women and Abortion Martha Shuping, MD

In this course, nurses/attendees will learn to identify clients who are victims of intimate partner violence (domestic violence) and/or reproductive coercion, how to conduct screening, and best practices for responding and referring patients for further services to increase patient safety, and improve bio-psychosocial outcomes. This training is provider approved by the California Board of Registered Nursing, Provider Number 16061 for 6 contact hours.

The How's and Why's of Ultrasound in a PMC Tammy Stearns, RDMS & Bryan Williams, MHA, RT(R), RDMS, RVT, RDCS 

Geared for advanced ultrasonographers, explore the integration of ultrasound imaging in PMCs, as well as the “hows and whys” of ultrasound physics. You’ll also learn to identify artifacts and how to improve images, along with key skills such as obtaining proper measurements. We’ll also look at the legal and ethical implications and techniques to minimize risk, essential quality analysis/control, and more. This training is provider approved by the California Board of Registered Nursing, Provider Number 16061 for 6 contact hours.

Cancellation Policy: Full refunds may be issued until 12:00 a.m. (midnight) Eastern Standard Time (EST) March 8, 2017. A 50% refund is available from 12:01 a.m. EST March 9th – March 31, 2017. No refunds will be issued past 12:01 a.m. EST April 1, 2017. Method of payment may require additional transaction fees. All refund requests must be made in writing to This email address is being protected from spambots. You need JavaScript enabled to view it.

Check out information and order recordings from our 2016 Annual Conference here.